Privacy
Policy

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or request information about our services
• Subscribe to our newsletter or marketing communications
• Fill out contact forms or request a consultation
• Participate in surveys, contests, or promotions
• Contact us directly via email, phone, or chat

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages viewed and time spent on pages
• Referring website addresses
• Device information and operating system
• Cookies and similar tracking technologies (see our Cookie Policy)

1.3 Usage Data

We collect information about how you interact with our services, including:

• Features accessed and actions taken
• Service performance and error logs
• Communication preferences

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our AI automation services
• Communication: To respond to your inquiries, provide customer support, and send important service updates
• Marketing: To send you promotional materials, newsletters, and information about our services (with your consent where required)
• Analytics: To understand how our website and services are used, improve user experience, and optimize our offerings
• Security: To detect, prevent, and address technical issues, fraud, or security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business relationships, process payments, and fulfill contractual obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Cloud hosting and infrastructure providers
• Payment processors
• Analytics and marketing platforms
• Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• SOC 2 Type II compliance and regular audits

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information for certain purposes
• Restriction: Request restriction of processing in certain circumstances
• Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@hestur.ai.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: